leanspa Complaint

leanspa Complaint

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I had a terrible experience again. I read the reviews online about the product, signed up for the free trial, 1-day after i received the free trial I was billed 79.99 twice for the cleanse and diet product. When I called customer service I was on hold for over 30 minutes, finally answered by a person I could hardly understand....she told me I had to mail back the product at my expense before the would provide a refund. Then she preceeded to tell me that my free trial offer did not expire until after 10 days...I explained I had not even had the product 10 days and they already billed me for the next shipment. I cancelled the product. I called back to get another person so I could understand someone (hopefully) waited another 20 minutes....the person told me I could send the bottles back empty and once I got a tracking number, they would process the refund. Yes, for a 3rd time I had to call back with a tracking number for my refund and now I'm waiting for a return of 140.00+ to my account.

DO NOT SIGN UP FOR FREE TRIAL...its a scam...and I have not even tried the product yet!


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